Planning
Go in through «Ruta de hoy» (Today’s route) or «Calendario» (Calendar). If you don’t have anything yet, tap «Planificar ruta» (Plan route).
Down below are your «SIN PLANIFICAR» (UNPLANNED) customers. Tap «Asignar» (Assign) on the one you’re going to visit, pick the day and you’re done.
At the top you’ll see your coverage for the month: how many of your customers you’ve already visited.
Running the route
The route shows your stops numbered, with the address, the RIF and — what matters — how much each one owes and whether anything is overdue.
- «Ordenar por cercanía» (Sort by distance) reorders them based on where you’re standing.
- «Navegar» (Navigate) opens your maps app to drive there.
- Tap a stop to start the visit.
- With the «⋮» button you can remove it from the day or open it in Maps.
- Press and hold, then drag to change the order by hand.
Below the list, the route tells you when your customer list was downloaded: «guardados el 18/09 a las 07:12» (“saved on 09/18 at 07:12”). It’s not an error — it’s so you know how old the balance is before you tell the customer.
Taking someone off the day
Swipe the card or use the «⋮» button › «Quitar de la ruta de hoy» (Remove from today’s route).
It’s just for today: they’re still your customer. Taking someone off your customer list is the office’s call; it can’t be done from here.
The half-built order isn’t deleted: you’ll still find it in Activity › Orders › «Abiertos» (Open). What disappears from view is the route card, not the work.